Work performed at your location or via Remote Desktop.
Specialties
Mac & PC – All Aspects
Finding cost-effective solutions for your needs
Ordering, delivery, setup, data transfer, fine tuning
System Efficiency/Reliability Windows Server and Active Directory
VMWare Virtualization
Backup configuration, including cloud backup
Networking, WiFi setup/testing/tuning, VPN
Cloud Services (iCloud, OneDrive, Dropbox, etc)
NAS (Network Attached Storage)
Media Management (iTunes / iPhoto / Picasa / Lightroom)
Email setup, migration
Malware Removal
Windows & Mac OS Training / Instruction / Tips & Tricks
Video editing, compression (Mac only)
Web Publishing (basic design only)
Any type of technical problem solving
Emergency Service available (+$25/hour)
History
I graduated with a degree in Computer Science, Cum Laude from UT Austin, started my career at the Lockheed Artificial Intelligence Lab in Austin, then transferred to the NASA Ames AI Lab. Three years later I took some time off to explore the intersection of Technology, Art and Spirituality. When I returned to the mainstream workforce it was in the video effects industry (to support this new-found passion), and ended up at Silicon Graphics as the sole Digital Media Solutions Engineer. After the unfortunate collapse of SGI, I focused on my artistic passion again for a while, then settled into the role of IT Support Specialist for 10 years. In 2015 I started VoxLux, serving residential and small business clients mainly between Palo Alto and San Francisco.
Yelp reviews (12 x five stars) for my work at the previous IT company are here.
Meet the Business Owner
During some of those “off times” I develop custom computer graphics software which I have used to give over 100 live performances mainly in California, but as far away as Mexico, Brazil, Portugal and Switzerland. I also ride a sport-touring motorcycle, fly r/c drones, practice yoga and love hiking the Pacifica hills. Recently I have taken up solar-assisted electric-powered inflatable boating!
Rates and Terms:
* Business: $155/hr; Residential and Non-Profit: $135/hr. Billed in 15 minute increments
* One hour minimum when on-site, 15 minute minimum for remote support
* Fee for cancellation less than 24 hours in advance: 1 hour for on-site, 15 minutes for remote appointments
* Late Payment Fees: time spent on following up is billable (not usually enforced until the 2nd round)
* Please don’t schedule a visit when anyone is sick, for the sake of the next client.
Thank You!
Fun Fact: The name VoxLux, roughly from the Latin “Voice of Light” was originally the vehicle to continue my spiritual/artistic adventures in Live Visual Projections, but now also includes my work in Tech Support Services. So if you’re wondering “Why the weird name?” There you go. If you’re wondering “What does that have to do with computer work?” well, ok, it doesn’t.
Xavier Paradiso
+1.650.275.2698
IT Support
Work performed at your location or via Remote Desktop.
Specialties
Mac & PC – All Aspects
Finding cost-effective solutions for your needs
Ordering, delivery, setup, data transfer, fine tuning
System Efficiency/Reliability
Windows Server and Active Directory
VMWare Virtualization
Backup configuration, including cloud backup
Networking, WiFi setup/testing/tuning, VPN
Cloud Services (iCloud, OneDrive, Dropbox, etc)
NAS (Network Attached Storage)
Media Management (iTunes / iPhoto / Picasa / Lightroom)
Email setup, migration
Malware Removal
Windows & Mac OS Training / Instruction / Tips & Tricks
Video editing, compression (Mac only)
Web Publishing (basic design only)
Any type of technical problem solving
Emergency Service available (+$25/hour)
History
I graduated with a degree in Computer Science, Cum Laude from UT Austin, started my career at the Lockheed Artificial Intelligence Lab in Austin, then transferred to the NASA Ames AI Lab. Three years later I took some time off to explore the intersection of Technology, Art and Spirituality. When I returned to the mainstream workforce it was in the video effects industry (to support this new-found passion), and ended up at Silicon Graphics as the sole Digital Media Solutions Engineer. After the unfortunate collapse of SGI, I focused on my artistic passion again for a while, then settled into the role of IT Support Specialist for 10 years. In 2015 I started VoxLux, serving residential and small business clients mainly between Palo Alto and San Francisco.
Yelp reviews (12 x five stars) for my work at the previous IT company are here.
Meet the Business Owner
During some of those “off times” I develop custom computer graphics software which I have used to give over 100 live performances mainly in California, but as far away as Mexico, Brazil, Portugal and Switzerland. I also ride a sport-touring motorcycle, fly r/c drones, practice yoga and love hiking the Pacifica hills. Recently I have taken up solar-assisted electric-powered inflatable boating!
Rates and Terms:
Fun Fact: The name VoxLux, roughly from the Latin “Voice of Light” was originally the vehicle to continue my spiritual/artistic adventures in Live Visual Projections, but now also includes my work in Tech Support Services. So if you’re wondering “Why the weird name?” There you go. If you’re wondering “What does that have to do with computer work?” well, ok, it doesn’t.